Our Customers' Reviews
I went for service today, my first time. Had an oil change, radiator flush and new wiper blades. Prices were great. I am very impressed by the customer service, the professionalism of the front desk and mechanics. I would recommend taking your car there. I will be back for more service.
— Judith H., Land O Lakes, FL
I have been taking my cars for general maintence for the last two years,I have received nothing but great service from the manager Taylor he will work with you with appointment times and explains everything in detail concerning repairs you might need.i would recommend Tuffys in Land O Lakes to anyone that wants good service and friendly care and does a good job knowing they stand behind there work.
— Keith S., Land O Lakes, FL
I appreciate the associate taking the time to explain everything to me he did not try to make money but gave me what was best for my auto
— Kathy J., Tampa, FL
Great service and very personable staff, from manager to Tech, this shop is down to earth and honest and up front , a must , so it's really appreciated and welcomed .
— Greg I., Wesley t, FL
Thank you so much for your great service. I went in because my right side mirror glass was flapping in the wind. Really the whole mirror was messed up! So, I went into the shop and Taylor helped me. He ordered a mirror for me and it came in right away. Taylor himself put the mirror part on for me and then clued the whole side mirror piece into a position I could see. I needed that mirror to work for me because I was driving home to Michigan. A Long trip without a side mirror is not good. Thank you Taylor for your help and the fast service you gave me!
— Ann c., East Lansing, MI
I brought my car in because my driver's side power window wouldn't stay up. They were able to diagnose the problem and fix the window so that it would stay up until I was able to take it in to my dealership for warranty repair. They got it done quickly so that I was in and out in less than an hour. Great job Tuffy, thanks. I would definitely bring my car back for other servicing.
— Chris H., Land O Lakes, FL
My experience at Tuffys was fantastic. I took my car there because i had a long road trip to take last minute, my car ran beautifully on the trip no problems The workers there were very knowledgeable about what was happening with my car. They explained everything they were doing and answered any questions I had about my car. I am recommending this Tuffy's to everyone. The waiting area was very comfortable. They were very polite. They kept me updated about the service my car was getting and how much longer it would take. They also had WiFi so you can use the internet or play games on your phone or tablet.
— jessica H., spring hill, FL
I can honestly say Brain at the front desk or reception is a great guy, he explains the situation clear and provides an alterative if your not happy with the service being done or price range. He always looks for better deals for you personally and can provide discount a s well. I always take my vehicle for repairs and everything my car needs . Thank you fro the services that you guys provide. I will see you guys for a tune up on Saturday, 7/23/2016.
— Eddie F., Lutz, FL
I have tried all the car service shops around 54 and Land O Lakes Blvd. Tuffy simply gets the job done and gets it right the first time. If you are tired of being upsold or told to come back when they are less busy, go to Tuffy. Honest, reliable and they know how to treat a customer.
— John B., Land O Lakes, FL
— Brian S., Land O Lakes, FL
My first experience with the folks at Tuffy was after I ran over a nail. Drove it in, they took me very quickly. Found out it was only a small screw, which they removed and put proper air in all my tires and sent me out free of charge. I offered to pay them something and they said no. When I need tires, I will be back. A class act local store that warrants your patronage.
— Brian S., Land O Lakes, FL
The Tuffy in Land o Lakes has been great for my family. It appears that some management changes were made with new owners and we could not be any happier with a place we can actually trust!
— Cynthia A., Lutz, FL
The store manager Josh has always been a great help. Thanks Josh for taking care of our vehicles.
— Rob ., Zelenkrig, FL
Great team!! Plus they always have fresh coffee
— Mary S., Land o Lakes, FL
My freind refered me to this store as she had a great experience. I needed brakes and had a quote for over $900 from a nearby shop I have always used. While a little futher from home than I wanted, it was well worth the drive! The brakes were looked at by Josh the store manager and he walked me into the shop to actually see what was wrong with my Honda, not even close to what my normal service center told me was wrong with it. They saved me over $400 by just being honest, i can say i will always drive the extra miles to have Josh and his team repair my vehicles.
— Tye A., Odessa, FL
I wasn' used to being treated like a real person so at first it seemed strange that everyone was so friendly and cordial. D.Lynch was the sales manager on duty and he went out of his way to make me feel comfortable and to gain my trust. He did a very good job because now I will be going back for more business. Mr. Lynch (who by the way a stellar professional) didn't try to hornswoggle me or try to sale me anything I didn't need. When I returned to my car there was a thank you card and a flower sitting on my dash with the tech's name on it. To me that is just great service you don't find any more. I'll be recommending Tuffy of Land O Lakes to everyone from here out. Thanks for a job well done guys!
— Tim A., Land o Lakes, FL
Tuffy in Land o Lakes is a decent place to have repairs done, pricing is the same but attitude is the diffrence. The lady at front counter was great and told me what need to be done, they have waiting area with water and coffee free to the customers. The only complaint I have is they seem to always be busy and sometimes you have to wait or drop off my car. But i guess if a shop is this busy people must trust them to do it right, I know i trust them, just wish repairs were a little quicker
— Stuart F., Land o Lakes, FL
Tuffy in Land o Lakes is truley the "Kingdom" for tires. I recently had a quote from the others, walking in the store no discounts I received the same tires for $300.00 less than the nearest shop. They gave me a straight forward price on tires, listened to what i wanted and then found the brand that suited me best. They offered multiple brands, unlike the others that just pushed the highest name they could. While they did not have the tires in stock, they sent a delivery company to get them the same day to get us on our planned vacation. Cudos to Harry and his hardworking team. Thanks Anita
— Anita G., Land o Lakes, FL